Monitoring & Evaluation Process
BBA has developed a process to document, monitor and evaluate the outcomes and the impact of all its interventions. Monitoring of programmes is done based on the annual project outputs, which are broken down into targets and are shared monthly with the field implementation team. Robust action plans are then created by this team for maximizing impact on the ground.
Monitoring and evaluation of the project is done through a three- tier process during the course of the intervention:
- Monitoring by the Programme Management Team: In order to keep close monitoring of the activities in the field and efficient flow of information, weekly and monthly reports are shared by the implementation team with the programme management team. Further, the programme management team assesses the received reports and tallies the activities organized, outputs generated and corresponding expenditure with the action plan for the month. Based on the assessment done, feedback is shared with the team for improvement of the intervention.
Parallelly, the financial monitoring is also carried out wherein any incidences of mismatch or missing information in bills is clarified and post-course correction, the same are submitted to the Finance Department for reimbursement.
- Monitoring by the Documentation Team: The documentation team monitors the project outputs on the basis of the reports received from the programme management team. In cases of deviations from the project objectives and activities, including non- achievement of set targets as per the project timeline, the same are highlighted before the management team for timely intervention. No financial monitoring is carried out at this level.
- Monitoring by the Management: Monthly review meetings are held in the beginning of the month to review the previous month’s achievements and for approval of action plan and budget for the month. The programme management team shares the compiled state action plans along with corresponding expenditures for approval. Also, the team shares the achievements of the previous month and in cases of variances in expenditure, justification for the same is sought as well as action is taken to rectify it. This is done in order to track any under/ over-utilization of funds in a particular project. Post-approval of the monthly budget by the management, the programme management team informs the implementation team on ground about the approval of the budget and accordingly, the team carries the planned activities on-ground. These meetings also help in assessing the progress of project outcome and impact.
Apart from the internal monitoring processes, BBA has a software-based information management system, which is used both as a planning and a monitoring tool. As a planning tool, the information incorporated into the system helps in developing new implementation strategies and as a monitoring tool, it helps in tracking the status of each rescued child (starting from identification till his/her rehabilitation). Also, in order to have greater reliability in rescue operations, BBA has recently introduced a GIS-based technology to accurately locate and record cases of child labour through smartphones. Moreover, a technology-based solution in the form of a Heat Map has been developed wherein data of traffickers are maintained which helps to efficiently analyse trafficking source and destination states and detect patterns of trafficking across the country.